Agence immobilière La Côte Immo Côte Bleue CARRY le ROUET

Since they censored my review on Airbnb, I hope Google doesn't fall for the trap and censor this one as well. We stayed for 3 days in their apartment at Rue Marie Olive at Carry-le-Rouet. Where should I start? 1. After having already paid for our stay on Airbnb, the host, Brandon, asked us for an extra payment of 15 € for the bed linen, thus contravening Airbnb rules of asking for extra payments outside Airbnb's knowledge. 2. The directions were scarce or non-existent. We were told the name of the residence, but not the number of the street where this residence was, so it was impossible for the GPS to find on Google maps. 3. Once we arrived at the residence, we could not enter the gate as we had not been given the keys yet, even though the host told us we could park inside the residence. We were kindly let in by a neighbour but no communication on behalf of Brandon, he only responded when we asked, there was no proactive attitude. 4. Once inside the residence, we asked where we could park and he sent us a picture indicating in colours where we could park, without mentioning that the numbered areas were reserved for neighbours. We parked where he told us but this got us in trouble with one neighbour as it was her space. Why not include all this information as part of the directions you give to your clients? 5. Once we had already parked, Brandon told us that instead of 15:00, he would now arrive at 15:45. When I said this was mot ideal because we were already there, and that meant we would have to wait for nearly an hour, he then said he could be there by 15:10. Mixed messages. 6. The house was not clean, didn't have the supplies they advert on Airbnb (no soap or shampoo, half a toilet roll for 2 people for 3 days, and no bin bags. We were asked to throw the bin on our way out, but there were no bin bags at the property, how are we supposed to do that?). 7. The last straw was after our stay. Once we were already back in London, I received a call from Brandon saying, and I quote, "the lock has been changed, what is happening?", thus accusing us of changing the lock for some sort of illicit purposes. We asked him to check whether he was using the right key and when he checked, he told us it was fine, but he had already accused us of changing the lock. This is completely unprofessional, and I have never had such an experience in 10 years that I have been using Airbnb. To the owner: Try now and pay Google as well to remove this review, everything I am saying is factual and you all know it. Pictures attached to confirm the dirtiness of the property.

Source : Google

Not a professional agency at all, very dirty apartment and not up to the standards.

Source : Google

As tous mis en œuvre pour que la vente se passe bien. Notre conseiller nous a accompagné du début a la fin avec gentillesse. Nous reviendrons dans cette agence les yeux fermés

Source : Google

Valérie a su comprendre notre situation difficile et a tout fait pour nous obtenir le logement voulu. Elle nous a fait confiance alors que notre situation n'était pas facile à défendre. Un grand merci à elle pour son professionnalisme et son empathie.

Source : Google

Valérie est un agent exceptionnel. Dynamiques entreprenante réactive. Elle m’a vendu mon appartement en 2 mois au prix voulu. Elle sait mettre en confiance ses clients et surtout elle prend tout les renseignements nécessaires auprès des acheteurs pour s’assurer de leur capacité d’achat. Merci mille fois Grâce à toi on a pu acheter notre belle maison.

Source : Google

L’agent immobilier a assuré du début à la fin, il a trouvé le bien qui correspondait à mes attentes et m’a accompagné jusqu’à la signature finale !

Source : Google

Je suis pleinement satisfait des services de Clément et de l'agence. Ils ont fait preuve d'une excellente réactivité et ont toujours été à l'écoute de mes besoins. Leur professionnalisme, leur gentillesse et leur disponibilité ont grandement facilité la vente de mon appartement. Je recommande vivement cette agence!

Source : Google

L’agence La Côte Immo et sa collaboratrice Valérie se distinguent par un professionnalisme remarquable et un accompagnement attentif. Valérie se montre particulièrement à l’écoute des besoins de ses clients, offrant des conseils avisés et un suivi rigoureux à chaque étape du projet immobilier. Grâce à son expérience et à sa connaissance du marché, elle sait parfaitement guider ses clients, qu’il s’agisse de vente, d’achat ou de location. En plus de ses compétences, Valérie fait preuve d’une grande réactivité, de patience et d’un sens du service exceptionnel, ce qui rend l’expérience avec elle à la fois rassurante et efficace.

Source : Google